Welcome FFNW Customers

We're excited you're here

Finalize membership

October Communication Timeline

Keep an eye on your inbox and mailbox for these important communications from Global Credit Union in the next few weeks:

  • October 1: Welcome to Global Credit Union (email)
  • Beginning of October: Conversion packets with account details (mail)
  • October 8: Conversion info - Online banking & debit cards (email)
  • Week of October 13: Debit cards (mail)
  • October 15: Conversion info - New services (email)
  • October 22: Conversion info - Need help getting ready? (email)
  • November 1: Online banking access (email)

 

Global news

We’re excited to announce that First Financial Northwest (FFNW) customers and employees will soon become part of the Global Credit Union family. That means you’ll have membership in Global Credit Union and access to world-class service, more branch options, and new financial products and services.

We’ll be working behind the scenes to ensure your accounts are converted to Global as smoothly and seamlessly as possible. No changes to FFNW accounts, services, or branches will occur until the fall of 2025, when we will begin converting accounts.

Membership in Global

Finalizing your membership with Global is quick and easy. Simply follow the link below to our Membership Consent Form.

Finalize your membership

Recent communications

Online banking and your new debit card

Business conversion packet

Consumer conversion packet

Countdown to conversion part 1: Welcome to Global Credit Union

Business Compliance Packet

Consumer Compliance Packet

Consent letter

Account conversion date

April 14, 2025 press release

March 14, 2025 press release

March 12, 2025 press release

Client letter

Welcome letter

Our story begins in 1948

A handful of civilian employees at the Alaska Air Depot were having difficulty with getting the loans they needed from local banks to set down roots in Alaska. Instead, they pooled their savings—and faith in one another—and created the credit union to lend the much-needed cash.

As our community grew, so has the credit union. Today we serve individuals, families, and businesses across Alaska, Washington, Idaho, California, Arizona, and even military bases in Italy.

About us

We’re everyday people empowering each other to build a better financial future for ourselves and the ones we love. As a member-owned cooperative, we use profits to provide better benefits to our members. That means you and other members get access to competitive dividends, reduced loan rates, and lower fees compared to what you might find elsewhere.

Now, we’re excited to be part of your story for many years to come.

FAQs

While most of the conversion will happen automatically, there are several things you can do to make the transition easier: 

  1. Watch for communications, in early October, from Global with important next steps.
  2. Look for your new debit card in the mail. Activate your card so it is ready for use on November 1, 2025. You will need to switch over any recurring payments that were set up using your FFNW debit card (subscriptions, utility bills, etc.) to your Global debit card.
  3. Follow emailed instructions (coming mid-October) to register for Global online banking and download the Global app.
  4. Starting November 1, 2025 use your new electronic account number and routing number (325272021) for any new or updated requests. 

Yes, after November 1, 2025, our U.S. based call center employees are available 24/7/365 via chat or phone at 800-525-9094, even on holidays. We do not use third-party call centers. 

Look for email communications around mid-October on how to enroll in Global online banking, mobile app and bill pay, as well as blackout dates that will take place prior to October 31, 2025. Your current online banking program with FFNW will remain active until conversion. 

Yes, keep using your current checks—no need to switch them. Checks you write will be automatically redirected by Global to your new account.

Your new debit card will be mailed to you and available to use on November 1, 2025 after activation.

Your current FFNW debit card will remain active until conversion.

No, these will continue uninterrupted. Items will be automatically redirected by Global to your new account.

Yes, Global supports Apple Pay, Google Pay, and Samsung Pay. You will need to link your new Global debit card to your existing wallet on or after November 1st.  

 Apple Pay is a registered trademark of Apple, Inc. Google Pay is a registered trademark of Google LLC. Samsung Pay is a registered trademark of Samsung Electronics Co., Ltd. 

People who live, work, worship, or attend school in Washington, Alaska, California’s San Bernardino County, Arizona’s Maricopa County, and Idaho’s Kootenai county can join Global. Membership is also available to anyone employed by the Department of Defense, anywhere in the world, and immediate family members of credit union members are eligible to join.

To learn more about lobby and drive-thru hours at Global branch locations, please visit globalcu.org/branches. 

The Member Service Center is also open 24/7/365 and is reachable at 800-525-9094. 

Starting November 1, 2025, you’ll be able to access Global branches and the Member Service Center. 

As a Global member, you will have access to an expanded array of lending opportunities that include loans for autos, RVs, boats, and airplanes. For daily purchases or larger items we also offer credit cards, personal loans, and lines of credit. Additionally, we offer a large selection of home loan options to purchase or build a home, refinance an existing mortgage, or complete home renovations using home equity loans and lines of credit.

For our business members, we offer loans to purchase or refinance real estate, equipment, and vehicles, along with other secured and unsecured loan options and lines of credit to help your business grow. You can speak with one of our experienced loan representatives for a personalized loan application experience.

All our personal loan options can easily be applied for online, or you can speak with one of our experienced loan representatives.