Global Accounts Will Be Converting to Alaska USA
Learn how account conversion may affect you
Global accounts will be converted to Alaska USA systems on April 3rd. The changes will result in enhanced value and expanded service options, including access to a 24/7/365 Member Service Center staffed with credit union employees. However, these aren’t the only changes, on April 3, 2023, Alaska USA Federal Credit Union will be changing its name to Global Credit Union.
Visit our conversion dates page for specific details regarding any temporary interruptions of products or services.
Dear Member,
Additional services and benefits are headed your way as we prepare to fully merge Global with Alaska USA! On April 3, 2023, your business accounts will be converted—meaning that you will have access to new services such as a 24/7/365 live contact center, an enhanced mobile experience, and checking/savings accounts that will help you both save more and spend less on fees.
We’re committed to ensuring that managing your business is as hassle free as possible and will be sending you correspondence by the end of February with information specific to how your business account(s) will be updated. If you have any questions or concerns, please don’t hesitate to contact us at 800-676-4562.
Included in this packet are a new Business Share Account Disclosure Statement (BSADS) and new Schedule of Service Fees that pertain to Global now being a division of Alaska USA Federal Credit Union. Please review the full details of the revised disclosures.
Check out these new merger benefits
Global members are already able to take advantage of great benefits due to the merger. These include increased Money Market deposit rates, special rate promotions for Certificate Accounts, and access to more than 55,000 surcharge-free ATMs through the Allpoint network. Visit globalcu.org to open a Certificate or Money Market account, or allpointnetwork.com to find an ATM.
Members will also see an increase in employee volunteerism and philanthropic efforts in the communities we serve, thanks to our partnership with the Alaska USA Foundation. Since 2003, the Foundation has donated more than $4 million to organizations that provide need-based services to children, veterans, active-duty members of the military and their families, and local food banks and pantries. Visit alaskausafoundation.org to learn more.
We look forward to working closely with you and your business for years to come.
Frequently Asked Questions
Any blackout times or product unavailability is listed on our Conversion Dates page.
With conversion on April 3, you'll be assigned new account numbers. Details on all your account changes have been mailed out to you. If you have questions about your accounts, please call us at 800-525-9094
Beginning April 3, please use 325272021 as your new routing number
Your current online banking services will continue until the end of the day on April 2. You will be able to enroll in online services provided by Global beginning April 3 by going to globalcu.org.
Click here to see details on all important dates regarding account conversion.
The Bill Pay service will have a blackout period from March 27 – April 2. All payments already scheduled to be sent during this period will still be processed. If you need to schedule or pay a new bill during this period, please contact the biller directly. Bill Pay will convert on April 3 for members with existing Bill Pay accounts. All existing Bill Pay payees and scheduled payments will move over automatically.
Click here to see details on all important dates regarding account conversion.
Your new debit card(s) and/or credit card(s) will be available to use on April 3, after activation. Direct deposits will continue uninterrupted. Recurring electronic debits or credits will be automatically rerouted to your new account(s).
Continue to use your existing checks even after conversion. Unpaid checks will be automatically rerouted to your new account(s).
- Online - Use online banking to schedule recurring payments and ensure your bill is paid on time, every time, or set up single payments.
- Over the phone - Call 800-525-9094 to speak to a friendly member service representative 24/7/365.
- In person - Visit any Global branch location to pay in person. Members can also use the CO-OP Shared Branch® network to visit more than 5,000 credit union locations across the country.
- By mail - Payments may be mailed to P.O. Box 196613, Anchorage, AK 99519. Please make checks payable to Global Federal Credit Union.
Many Alaska USA branches participate in CO-OP Shared Branch. Refer to the CO-OP Shared Branch website to find your nearest participating Alaska USA branch or locate your nearest CO-OP Shared Branch ATM.
Alaska USA is a member of the Allpoint surcharge-free ATM network, and after the merger is complete, Global members will have access to more than 55,000 surcharge-free ATMs worldwide.
Our collective commitment to the communities we serve remains steadfast, and we look forward to the potential of even more significant and broader participation with the financial strength of the combined organizations.
| Alaska USA 2023 Election Information | Questions about your account? Contact Us |
Become a Member!
Experience the difference of credit union membership. When you join Global you're more than a customer, you're a member and an owner. Your membership gives you access to a suite of products designed with you in mind.
Wondering if you qualify for membership? If you live or work in Washington or North Idaho, you can join! Click here to see all the ways you may be eligible for membership.